1. Final Readings

    A final reading is required when a customer is selling their property or when a different tenant is being moved in or out of a rental property.

  2. Inactive Accounts

    An account is eligible for inactivation if the property will be unoccupied for at least three consecutive months.

  3. Repairs

    If an unusual reading or no water usage is noted, a meter reader will leave a notice requesting that you contact the Water Department so the meter can be checked.

  4. Restoration

    The Water Department shall reinstate water service to the customer within twenty-four hours of the Water Department’s receipt of the complete payment including all fees.